FAQ | You Got My Attention

Why stuffed animals?

Authorities such as Harvard Business Review and Psychology Today reveal that exposure to stuffed animals in a work environment promote trust, one of the most important factors in a business relationship. Not only this, but recipients of stuffed animals are more likely to exhibit friendlier and more giving characteristics.

Therefore, sending a stuffed animal helps you develop trust and set a positive tone with your audience, both key for sparking customer action.

How does ordering work?

Our ordering process is very simple. When selecting your product, you'll upload your business card/sales literature that you want to be included in each box. At checkout, you'll either have the option to add your addresses in your cart, or send them via our address template (a spreadsheet) after you've finished checking out.

Once we've shipped all of your boxes, you'll get another email from us with your tracking numbers for each box.

Can I track my order?

Yes, once your packages have shipped, you'll receive an email containing each boxes tracking numbers.

What is your return policy?

Due to the customization of each campaign, once the materials are printed and added to the boxes, we can not give a refund. 

Where do you ship to?

We currently ship only to the continental U.S.

Do I have to use your premade pun/message on your boxes?

No! Each product comes with its own customizable pun that you're able to change.

I have a question about my order.

Please fill out our contact us form with any inquiries.

Can I send you additional materials to be included in each box?

We do accept additional materials to be added to each box. Keep in mind, there is an additional fee since shipping rates may be affected as well as the labor that goes into adding more into each box. Another thing to keep in mind is that this will delay the shipping time/campaign launch.

For custom solutions, please contact us before placing an order so we can give you a custom quote.

How are my uploaded materials presented in each box?

Direct Mail Campaign BoxBusiness cards are printed on our YGMA paper and inserted on the inside flap of each box next to your header message, and subtext (this does vary based on box size).

With sales/marketing materials, we allow for one 8.5”x11” page (front and back) to be uploaded. We then print the materials on cardstock and insert at the bottom of the box (below the stuffed animal). If you have additional materials that you want to be included, please contact us for a custom quote.

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